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Email Settings

As noted on the main client page, you can sign in to your webmail as follows:

Premium server 1: Direct webmail access

Premium server 2: Direct webmail access

email client settings

If you are not using webmail (or if you use both webmail and a regular email application), your email will use the following settings. (Note: Examples of email clients include Outlook Express, Thunderbird, Windows Live Mail etc.)

Servers

Premium #1: incoming (POP3) setting: server.hardrockhosting.com

Premium #2: incoming (POP3) setting: server2.hardrockhosting.com

For outgoing settings (SMTP), most local Internet service providers (ISPs, e.g. Xplornet, Telus etc) require you to use their server information. In that situation, you need to use information they provide for this setting. However, if that is NOT required by your local ISP, use the same info as your incoming (POP3) setting above.

Ports

You must also ensure the following ports are set (in Windows Live Mail, for example, these settings are under the Advanced tab in your settings—other programs may vary):

SMTP 465 | POP3 995

The port settings are the same both for Premium 1 and Premium 2 server clients.

Be sure to check SSL for both SMTP (outgoing) and POP3 (incoming). (In Windows Live Mail, the checkbox is next to a line that says "This server requires a secure connection (SSL)." Different programs may use slightly different language.)

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